Retail Merchandiser - November/December 2017 - 110

SOLUTION PROVIDER FORTEGRA

Fortegra provides clients with turnkey
retail solutions that help enhance the
customer experience.

A Good Partnership
Vertical integration helps Fortegra exceed client expectations with tailored retail solutions.
BY BIANCA HERRON

S

ince its
founding
nearly 40
years ago
in rural Georgia,
Fortegra has grown significantly. With
more than 500 employees, and additional offices in Michigan and California, the Jacksonville, Florida-based
company is now the second-largest
credit insurer in the United States,
providing credit protection, warranty,
and specialty underwriting products
and services.

Jon Mikow, vice
president of
wireless sales
www.fortegra.com
Jacksonville, Fla.

110

RETAIL-MERCHANDISER.COM

Although Fortegra boasts decades of
industry experience, its wireless division
is only a few years old. In 2013, Fortegra acquired a majority stake in Digital
Leash LLC - which conducts business
as ProtectCELL - to expand its warranty and service contract business in the
mobile and wireless device space.
Today, Fortegra provides its carrier
partners with valuable wireless solutions
including handset protection, premium
accessory coverage and involuntary
unemployment insurance.
"Our job is to engage these clients

November/December 2017

and provide them with a product that
is not only consumer-friendly, but also
enhances their customer experience and
serves as a revenue generator for them,"
says Fortegra Vice President of Wireless
Sales Jon Mikow.

Keys to Success
As a vertically-aligned company, Fortegra differentiates itself from the competition by providing its TPA and OEM
partners multifaceted coverage, creating
its own turnkey retail solutions. It's all
about providing an unmatched customer


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Table of Contents for the Digital Edition of Retail Merchandiser - November/December 2017

Contents
Retail Merchandiser - November/December 2017 - Cover1
Retail Merchandiser - November/December 2017 - Cover2
Retail Merchandiser - November/December 2017 - 1
Retail Merchandiser - November/December 2017 - Contents
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