Retail Merchandiser - May/June 2017 - M26

Giving Back

just one part of the total solution that
each customer expects," Bentley says.
"We are constantly evaluated by our
customers on a broad range of metrics.
Not only do we have to make sure that
the product meets the customer expectations and that the execution of each
project is flawless, but we have to partner with our customers to ensure that
the product performs well at the stores."

The Right People
FAF is selective when adding to its
staff. "We hire talented people who are
passionate about fashion jewelry and
getting results," Fiorenzano says. "We
encourage teamwork, a problem-solving spirit and making decisions that
add value for our customers."
The company's management philosophy helps attract great people. "We
give team members the autonomy to
make important decisions. We set the
strategy for opportunities, and then
rely on the team to make it happen,"
Bentley says. "We work cross-functionally and empower them to handle
the day-to-day decisions. Hard work, a
passion for innovation and the ability
to get results creates opportunity for
individuals at FAF."
"FAF is a hard-working environment and the pace is fast," Fiorenzano

Everglory Logistics
Everglory is an extensively experienced
global logistics provider that has a long term
exclusive partnership with FAF. Being in the
fashion industry, FAF realizes the value of
time sensitive freight and Everglory's ability
to continuously deliver.
26

RETAIL-MERCHANDISER.COM

May/June 2017

PHOTO BY LISA HANCOCK

FAF has a socially responsible culture
that encourages personal responsibility
within the company and the community.
With its FAF Cares initiative, the company
not only sets the example for community
service but also supports the efforts of
individual employees who take on social
service obligations.

admits. "But the people that work for
our company know that we really care
about them."
This approach has worked well for
FAF. "Seventy percent of our employees have been here over five years," she
says, noting that nearly half have over a
decade with the company.

Fashion Forward
FAF strives to keep its finger on the
pulse of the newest looks and ideas and
one step ahead of the competition and
its customers. It accomplishes this in
multiple ways, Fiorenzano says.
"Every day, we're constantly looking at social media and trend resources," she says. "We collaborate with our
trend partners in Europe to stay ahead
of emerging trends."
The firm also looks for trend insights
in areas outside of its category such as
lifestyle products. "What is happening
around the world influences what our
customers are looking for," she says.
"We need to be able to read results and
deliver items quickly to customers."
FAF is proud of its reputation as a
leading supplier for all major retail segments of fashion jewelry, Fiorenzano
says. The company plans to continue to
innovate and reposition itself for future
growth. "We continually look forward
and focus on the growth potential of our
company and our people," she says. O


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Table of Contents for the Digital Edition of Retail Merchandiser - May/June 2017

Contents
Retail Merchandiser - May/June 2017 - Intro
Retail Merchandiser - May/June 2017 - Cover1
Retail Merchandiser - May/June 2017 - Cover2
Retail Merchandiser - May/June 2017 - 1
Retail Merchandiser - May/June 2017 - Contents
Retail Merchandiser - May/June 2017 - 3
Retail Merchandiser - May/June 2017 - 4
Retail Merchandiser - May/June 2017 - 5
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Retail Merchandiser - May/June 2017 - 7
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Retail Merchandiser - May/June 2017 - MCover1
Retail Merchandiser - May/June 2017 - MCover2
Retail Merchandiser - May/June 2017 - M1
Retail Merchandiser - May/June 2017 - M2
Retail Merchandiser - May/June 2017 - M3
Retail Merchandiser - May/June 2017 - M4
Retail Merchandiser - May/June 2017 - M5
Retail Merchandiser - May/June 2017 - M6
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Retail Merchandiser - May/June 2017 - M11
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