Retail Merchandiser - November/December 2016 - 46


Retail

TOPS FRIENDLY MARKETS

Local Favorite

TOPS Friendly Markets has served the Northeast for generations with supermarkets
centered on customer service. BY CHRIS PETERSEN

TOPS is dedicated to always improving its high
level of customer service, while better keeping
promises it makes to customers.

F
Frank Curci,
president/CEO
www.topsmarkets.com
Williamsville, N.H.

46

TOPS.indd 46

or generations, TOPS Friendly Markets has
been the local favorite throughout upstate
New York and the surrounding area, and
chairman and CEO Frank Curci says the
company is committed to holding onto that position for many years to come. "As a New York stateowned and operated company, our vision is to be
your friendly neighborhood store that has what you
want while saving you time and money," Curci says.
Keeping the promises it makes to its customers
each and every day is paramount for TOPS and crucial for its continued success, and that has been the
status quo for the company ever since before the first

RETAIL-MERCHANDISER.COM

modern TOPS supermarket opened in 1962 in Niagara Falls, N.Y. The company's roots date back even
further, to the early 1920s when Ferrante Castellani
moved his family to Niagara Falls from a small village in Italy. In Niagara Falls, Castellani opened his
first grocery store, and his sons Armand and Alfred
soon opened two more under the same name of
Great Bear Market.
By the 1950s, Armand Castellani met Thomas
Buscaglia, owner of an equipment company, and
they formed a joint venture known as Niagara Frontier Services. It was under this joint venture that the
partners joined forces with a number of indepen-

November/December 2016

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Table of Contents for the Digital Edition of Retail Merchandiser - November/December 2016

Contents
Retail Merchandiser - November/December 2016 - Cover1
Retail Merchandiser - November/December 2016 - Cover2
Retail Merchandiser - November/December 2016 - 1
Retail Merchandiser - November/December 2016 - 2
Retail Merchandiser - November/December 2016 - Contents
Retail Merchandiser - November/December 2016 - 4
Retail Merchandiser - November/December 2016 - 5
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Retail Merchandiser - November/December 2016 - Cover3
Retail Merchandiser - November/December 2016 - Cover4
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